Insights on AI-powered marketing, GEO optimization, and getting your brand recommended by AI assistants.
If you had to pick one country on Earth where agentic commerce -- AI agents that discover, negotiate, and complete purchases on behalf of consumers -- will reach mass adoption first, the answer is Brazil. Not the United States. Not China. Brazil.
NRF 2026 -- Retail's Big Show -- took over the Javits Center in January with a single, unmistakable message: agentic commerce is no longer a concept deck. It is shipping code. Over the course of three days, Google open-sourced a new commerce protocol, Stripe and OpenAI launched a rival standard with
Agentic commerce has introduced an entirely new vocabulary to retail and e-commerce. Whether you are a merchant evaluating AI-driven sales channels, a developer integrating commerce protocols, or a strategist mapping the future of online retail, this glossary defines every term you need to understan
Five protocols. Four transports. Three payment layers. Two competing alliance blocs. And one question your board will ask before the year is out: can customers buy from us through an AI agent?
There are no paid placements in ChatGPT Shopping. No sponsored slots. No bidding wars. When a user asks ChatGPT to recommend a product, the system ranks results based on trust signals and data quality -- not ad spend. That single fact should reshape how every SEO professional thinks about product di
Amazon just told 47 AI bots to stay out. At the same time, it built an AI agent that walks into competitors' websites and buys their products. If that sounds like a contradiction, that is because it is one — and it reveals the most important strategic tension in commerce today.
Dark web community posts mentioning "AI Agent" surged over 450% in the past six months, according to Visa's Payment Ecosystem Risk and Control (PERC) team. Fraudsters are already adapting to agentic commerce. Your fraud detection systems were not built for this.
Every year, fashion e-commerce generates more than $50 billion in avoidable costs from a single source: returns. Fifty-two percent of those returns trace back to sizing errors -- garments that looked right on screen but fit wrong on the body. For an industry built on visual appeal and personal expre
On August 2, 2026, the European Union's AI Act begins enforcing its high-risk AI system rules. For ecommerce businesses that sell to EU consumers, use AI-driven pricing, deploy recommendation engines, or operate autonomous purchasing agents, this is not a future concern. It is a compliance deadline
AI shopping agents do not browse your website. They do not scroll through category pages, admire hero banners, or click "Add to Cart." They query structured data feeds, knowledge graphs, and machine-readable product attributes --- and if your catalog is not optimized for that pipeline, your products
Subscription commerce has been stuck in a loop -- literally. For over a decade, the dominant model has been fixed-interval replenishment: every two weeks, every month, every quarter. McKinsey calls traditional subscriptions "useful but brittle and largely blind to context." You run out of coffee on
When McKinsey published "The Agentic Commerce Opportunity" in October 2025, followed by "The Automation Curve in Agentic Commerce" in January 2026, it did more than forecast a market. It gave executives a shared vocabulary for one of the most consequential shifts in retail history.
Hexagon helps brands optimize for AI search engines and get recommended by ChatGPT, Perplexity, Claude, and Gemini. Our blog covers Generative Engine Optimization (GEO), AI marketing strategies, and how to improve your brand's visibility in AI-powered search results.