What does Hexagon do?

Hexagon connects your catalog once, then makes products discoverable and purchasable across AI channels.

Which AI channels can we launch in?

Hexagon supports the AI channels merchants care about now, including ChatGPT, Gemini, Perplexity, Microsoft Copilot, and WhatsApp AI, with more added as new channels open.

Do we need a separate build for each channel?

No. Hexagon uses one integration to adapt your catalog and purchase flow for each AI channel.

How long does it take to get live?

That depends on your catalog, systems, and rollout scope, but Hexagon is built to get merchants live without turning channel expansion into a long rebuild.

Does checkout always happen inside the AI channel?

That depends on the channel. Hexagon keeps the path from discovery to purchase as direct as each platform allows.

How does pricing work?

Pricing depends on plan and rollout scope. Hexagon uses a subscription model, and transaction fees apply when Hexagon facilitates the purchase.

Hexagon Blog

Insights on AI-powered marketing, GEO optimization, and getting your brand recommended by AI assistants.

brandsbrand

The AI Training Data Crisis: Why 80% of E-Commerce Brands Are Missing from ChatGPT's Knowledge Base

A consumer just asked ChatGPT for the best running shoe for marathon training. The AI confidently recommended three brands—all founded before 2010, all household names with multi-million dollar marketing budgets. Your brand, the one with superior technology and better customer reviews? It wasn't even in the consideration set. This is the AI training data crisis, and it's about to reshape e-commerce forever.

Jun 27, 2026

commerceclick

Zero-Click Commerce: How AI Search Is Changing the E-Commerce Conversion Funnel

The traditional e-commerce funnel is collapsing. AI assistants are compressing awareness, consideration, and decision into a single interaction—and brands that aren't optimized for AI discovery are already losing revenue they can't see or measure.

Jun 27, 2026

brandscitation

AI Citations Explained: Why E-Commerce Brands Need to Become Trusted Sources in Generative Search

AI citations are reshaping how consumers discover products online. This guide explains what they are, why they matter commercially, and the exact steps e-commerce brands can take to become trusted sources in generative search—before competitors lock in the advantage.

Jun 27, 2026

brandsvisibility

Why 82% of E-Commerce Brands Remain Invisible to AI Search Engines: The 2026 Data Crisis

Hexagon's analysis of 50,000 e-commerce domains reveals a structural visibility crisis hiding in plain sight—most brands have zero presence in AI assistant recommendations, yet most marketing teams have no strategy to fix it. Here's what the data shows, and why the next 12 months are critical.

Jun 26, 2026

searchbrands

The E-E-A-T Framework for AI Search: How Experience, Expertise, Authority, and Trust Drive Brand Recommendations

When AI assistants recommend brands, consumers trust those recommendations at nearly 2.3x the rate of paid search ads. Here's how the E-E-A-T framework determines which brands earn that visibility—and exactly what marketers can do about it.

Jun 26, 2026

brandscontent

Why 80% of E-Commerce Brands Are Invisible to AI Search Engines: A Data-Driven Root Cause Analysis

A Hexagon analysis of 10,000+ e-commerce brands reveals a silent revenue crisis: the vast majority are structurally absent from AI-powered search results—and the window to fix it is closing fast.

Jun 26, 2026

brandstraining

The AI Training Data Gap: How 85% of E-Commerce Brands Got Excluded from ChatGPT's Knowledge Base

Your brand is growing, your customers are loyal, and your revenue is climbing—yet AI assistants have never heard of you. This isn't a marketing problem. It's an architectural one, and understanding it is now the defining competitive advantage in modern e-commerce.

Jun 25, 2026

authoritycitation

The AI Citation Economy: How Brand Authority Determines Which E-Commerce Companies Get Recommended

The rules of product discovery are being rewritten. AI assistants now influence how millions of consumers find and choose products—and the brands capturing those recommendations aren't winning by accident. They've built encyclopedic authority that most e-commerce companies don't yet understand, let alone possess.

Jun 25, 2026

commerceclick

The Zero-Click Commerce Crisis: How AI Is Eliminating the Need for Traditional E-Commerce Sites

In 2024, more than half of all Google searches ended without a single website visit. For e-commerce brands, the implications go far beyond lost traffic—AI is quietly dismantling the entire business model that built modern DTC commerce.

Jun 25, 2026

recommendationauthority

The Hidden Economics of AI Search: How Generative Recommendations Are Reshaping E-Commerce Margins in 2026

AI-recommended customers convert at 2.8x the rate of organic search visitors, arrive with a CAC 70-82% lower than paid search, and spend 34% more per order. Here's what every e-commerce CFO needs to understand about the financial model that's already reshaping competitive margins—and why every month of inaction compounds the cost.

Jun 24, 2026

trainingbrands

AI Training Data: Why Your E-Commerce Brand Might Be Missing from ChatGPT

You built a great e-commerce brand—strong products, loyal customers, solid reviews. So why does ChatGPT recommend your competitors instead of you? The answer lies in how AI models learn, and it has nothing to do with brand quality.

Jun 24, 2026

citationbrand

The AI Citation Economy: How Brands Become Trusted Sources in Generative Search

As zero-click searches hit 60% and AI assistants field 2.8 billion queries monthly, a new authority economy is reshaping brand visibility. The brands that earn citations in AI-generated responses see 3.1x more branded search volume—while 73% of all AI recommendations flow to just the top 10 cited brands per category. Here's what that means for your marketing strategy.

Jun 24, 2026

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Hexagon helps brands optimize for AI search engines and get recommended by ChatGPT, Perplexity, Claude, and Gemini. Our blog covers Generative Engine Optimization (GEO), AI marketing strategies, and how to improve your brand's visibility in AI-powered search results.